For reasons of hygiene, safety, and to ensure the protection of our customers as well as our team, we do not accept any returns or exchanges on intimate toys and other erotic products, except in the case of a manufacturing defect.

Any item designed to come into contact with the body or bodily fluids cannot be returned or resold. Once shipped from our warehouse, these sex products are considered used, to guarantee your health, safety, and peace of mind.

This policy applies notably, but is not limited to: vibrators, stimulators, dildos, anal toys, douches and enema kits, anal beads and plugs, masturbators, penis rings, ball devices, gags, ropes, sexy underwear (men's and women's), intimate lubricants, massage oils, condoms, and body paints.